The company social networks are not to be neglected. Customers and prospects visit them regularly to get information, obtain information and exchange opinions. It is a real communication tool that reflects the image of your company, it is important to make sure you use it properly.
TLS carries out audits on your social networks by measuring the speed of response on chats, the quality of response, the follow-up. Each of your social networks can be audited according to scenarios that we can set up with you.
The analysis of the results of this study will allow you to know your assets and identify your potential for improvement.
